Hi Sorry you are having problems. Runestone is an open source project, so people volunteer their time and energy to make it better. We don’t have a full time support team, but we do our best to be helpful and responsive.

The best thing to do is to create an issue on our GitHub page for the project that most closely matches your problem.

Here are a few other places you can try:

Join the conversation on Slack
The quickest way to get help from a human
The Runestone Google Group
This group is pretty low volume.
On Facebook
Facebook Page
On Twitter
Send a message to iRunestone
Check the FAQ
On this site